Enterprise Resource Planning and Collaboration Systems

10.1 Compare core enterprise resource planning components and extended enterprise resource planning components.

Core enterprise resource planning components focus mainly on internal operations of an enterprise resource system. Extended enterprise resource components center on external operations that comply with organizational requirements.

10.2 Describe the three primary components found in core enterprise resource planning systems.

Core enterprise resource planning is composed of accounting and finance, production and materials management and human resources. The accounting and finance component manage these specific processes. When a product is made a production schedule follows, when a product is purchased a materials plan must follow. Employee information is managed through human resources. 

10.3 Describe the four primary components found in extended enterprise resource planning systems.
Extended enterprise resource planning is composed of business intelligence, customer relationship management, supply chain management and ebusiness. Business intelligence manages information by collecting, organizing and analyzing the data in order to ease management decisions. Customer relationship management enhances customer loyalty, security, and increasing the organizations profitability. Maximizing the effectiveness and profitability of the supply chain by the management of information throughout steps in the supply chain is supply chain management. Ebusiness is the process of conducting business processes online. 

10.4 Explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems.

Business systems such as supply chain management, customer relationship management and enterprise resource planning systems are all the foundation to a successful company. Integration of these systems makes information accessible always. There are too many organizational requirements for a single retailer to meet which is why these systems must be put together.

10.5 Explain how an organization can use a balanced scorecard to measure ERP success.

A balanced scorecard is the management tool to a management system that determines their goal and how it will be obtained. Strategic performance and results are improved because the balanced scorecard offers responses to internal business processes and what the results will be.  This scorecard develops metrics specific to the strategic plan. This measurement technique provides clear instruction to what companies should measure in order to balance the financial perspective.